Return or Exchange Eligibility

• Timeframe: Returns or exchanges must be initiated within 14 days of the original purchase date.
• Product Condition: Products must be returned in their original condition, unopened, and in the original packaging.
• Incorrect or Damaged Products: If you receive an incorrect or damaged product, please contact our customer service immediately. We will arrange for a replacement or refund.

Reasons for Return or Exchange

• Change of Mind: Customers may return or exchange a product due to a change of mind within the 14-day return window. However, the customer is responsible for the return shipping costs.
• Manufacturer Defects: If a product has a manufacturing defect, we will replace the product at no additional cost to the customer.

Return Process

• Initiate a Return: To initiate a return, please contact our customer service team at [phone number] or [email address].
• Shipping Costs: The customer is responsible for the return shipping costs, except in cases of manufacturer defects or our error.
• Refund: Once we receive the returned product and verify its condition, we will process the refund or exchange.

Please note:

• The return period starts from the date you receive the product.
• Opened or used products cannot be returned or exchanged.
• For products with a manufacturer's warranty, please refer to the manufacturer's warranty policy for specific terms and conditions.

By adhering to our return and exchange policy, we aim to provide our customers with a seamless and satisfying shopping experience.

For any inquiries, please contact our customer service team.